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Returns/Exchanges

RETURN POLICY:

  • Due to the nature of the items, the following products are final sales and are not returnable.  Disney shirts, Gender reveal shirts, Birthday shirts, Personalized shirts or Holiday shirts.
  • Other items not listed above  may be returned within 14 days of the day you receive the order.  All sales final after 14 days.
  • Newborn take-home-outfits can be returned within 30 days of the day you receive your order.
  • Merchandise must be in original brand new condition, including intact tags and packaging, without the smell of smoke and free of pet hair.
  • Upon receipt, if any of these conditions are not met, no refund will be issued and item will be returned to sender postage due.
  • You must obtain approval before returning an item. Email us at info@bornfabulousboutique.com for a Return Authorization number. This number must be clearly marked on the outside of the package or the package will be refused at the warehouse.
  • A complete refund will be issued (excluding shipping charges). Please allow 30 days for processing of your credit.

EXCHANGE POLICY:

  • Purchases may be exchanged within 14 days of the day you receive the order.
  • All exchanges are treated as new orders. Simply order the new item online, we'll process the new order & ship it promptly. Your account will be credited (minus the shipping charge) when we received your return.
  • Please email us at info@BornFabulousBoutique.com for a Return Authorization number before returning any merchandise. This number must be clearly marked on the outside of the package or the package will be refused at the warehouse.
  • Merchandise must be in original brand new condition, including intact tags and packaging, without the smell of smoke and free of pet hair.

EXCEPTIONS:

  • Disney shirts, Gender reveal shirts, Birthday shirts, Personalized shirts or Holiday shirts are final sales and cannot be returned.
  • NEWBORN TAKE HOME OUTFITS - can be returned within 30 days of the day you receive your order.
  • SALE ITEMS - any item discounted at 40% or more are final sales. No exchanges or refunds.
  • FACEBOOK/INSTAGRAM SPECIALS - all Facebook specials are final sales. No exchanges or refunds.
  • ORDERS SHIPPED WITH FREE SHIPPING will have our standard shipping charge subtracted from your purchase credit.
  • ORDERS SHIPPED WITH FREE GIFT will have the value of the gift deducted from your purchase credit.