Purchases may be returned within 10 days of the day you receive the order. Merchandise must be in original brand new condition, including intact tags and packaging, without the smell of smoke and free of pet hair.  Upon receipt, if any of these conditions are not met, no refund will be issued and item will be returned to sender postage due.     Please email us at returns@bornfabulousboutique.com for a Return Authorization number before returning any merchandise.   This number must be clearly marked on the outside of the package or the package will be refused at the warehouse.  A complete refund will be issued (excluding shipping charges).  Please allow 30 days for processing of your credit.

Returns must be postmarked within 10 days of the date you receive your order. ALL SALES ARE FINAL AFTER 10 DAYS!  Please do not return items to us later than 10 days after you have received them. Exceptions to this policy will be at the sole discretion of Born Fabulous and will be issued a store credit at the current selling price minus a 20% restocking fee.

EXCEPTIONS:

KAIYA EVE - due to the extreme popularity and high demand of the Kaiya Eve products, they are exchangeable only and no refunds will be given.  If you receive a Kaiya Eve item and wish to exchange for size or color, please contact us for an exchange authorization number within 4 days of delivery.   All exchanges are treated as new orders.   Simply order the new item online, we'll process the new order & ship it promptly. Your account will be credited (minus the shipping charge) when we received your return.  Merchandise must be in brand new original condition or credit will not be issued.