Born Fabulous online childrens boutique store

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What forms of payment do you accept? TOP

We accept credit card payments, Visa, American Express, Mastercard and Discover as well as Paypal. Credit cards payments are processed through industry standard secure servers.

Is my payment information safe? TOP

Born Fabulous has partnered with Paypal Merchant Solutions to process your online payment safely and securely. When you use a credit card to make your payment, you will not leave the Born Fabulous site, but will remain on our site until your transaction is complete.

secured payment

Are Kaiya Eve Pettiskirts returnable? TOP

Due to the extreme popularity and high demand of the Kaiya Eve products, they are exchangeable only and no refunds will be given. If you receive a skirt and wish to exchange for size or color, please contact us within 4 days of delivery. All exchanges are treated as new orders. Simply order the new item online, we'll process the new order & ship it promptly. Your account will be credited (minus the shipping charge) when we received your return. Please email us at returns@bornfabulousboutique.com for a Return Authorization number before returning any merchandise. This number must be clearly marked on the outside of the package or the package will be refused at the warehouse.

How much is shipping? TOP

Shipping to the 48 contiguous United States:

When you order from Born Fabulous, you will enjoy our popular $5.95 flat rate shipping and handling for all orders shipped ground to the 48 contiguous United States. Regardless of how many items you order, you pay only $5.95 for shipping and handling! (Additional charges apply for expedited shipping).

Shipping to Canada:

All orders shipping to Canada will ship via USPS International Priority Mail and will be charged a flat rate of $23.95.

How and when will my order be shipped? TOP

Most items ship within 48 hours. (Not including weekends or federal holidays). They are shipped via USPS. Please allow 3-10 days for USA shipments and up to 4 weeks for shipments to Canada.

If you need an item sooner, please choose the express shipping option when checking out. (Not available for Canadian orders). You will be charged an extra $4.50 and your items will ship Priority Mail and you should receive it within 3-4 business days (Not including weekends or federal holidays). You will receive shipping confirmation with tracking information via email when your order has been shipped. Please add info@bornfabulousboutique.com to your email address book to prevent our notifications from going into your spam folder.

How can I track my order? TOP

You will be notified automatically via email once your order has shipped. ** (Please be sure to add info@bornfabulousboutique.comto your email address book to be sure that our emails reach you and are not sent to spam). Please allow 3-10 business days for receipt of your order.

What is your return policy? TOP

Purchases may be returned within 10 days of the day you receive the order. Merchandise must be in original brand new condition, including intact tags and packaging, without the smell of smoke and free of pet hair. Upon receipt, if any of these conditions are not met, no refund will be issued and item will be returned to sender postage due. Please email us at returns@bornfabulousboutique.com for a Return Authorization number before returning any merchandise. This number must be clearly marked on the outside of the package or the package will be refused at the warehouse. A complete refund will be issued (excluding shipping charges). Please allow 30 days for processing of your credit.

Returns must be postmarked within 10 days of the date you receive your order. ALL SALES ARE FINAL AFTER 10 DAYS! Please do not return items to us later than 10 days after you have received them. Exceptions to this policy will be at the sole discretion of Born Fabulous and will be issued a store credit at the current selling price minus a 20% restocking fee.

EXCEPTIONS:

KAIYA EVE - due to the extreme popularity and high demand of the Kaiya Eve products, they are exchangeable only and no refunds will be given. If you receive a Kaiya Eve item and wish to exchange for size or color, please contact us for an exchange authorization number within 4 days of delivery. All exchanges are treated as new orders. Simply order the new item online, we'll process the new order & ship it promptly. Your account will be credited (minus the shipping charge) when we received your return. Merchandise must be in brand new original condition or credit will not be issued.

PREORDERS Preorder returns will receive store credit only, no refunds will be issued.

PERSONALIZED ITEMS are not returnable, ie artwork.

CUSTOM ORDERS are not returnable, ie, Nollie Covers, Oopsy Daisy Artwork, little girl's tutus.

SALE MERCHANDISE that is marked 40% off or more - all sales final. (No exchanges, no returns). All other sale items may be returned for store credit only.

HOLIDAY MERCHANDISE is final sale as of the date of the holiday. This includes velvets and holiday dresses.

SWIMSUITS are not returnable - all sales final.

HAIRBOWS/HEADBANDS/HATS are not returnable - all sales final.

FURNITURE is subject to a 20% restocking fee.

PLAY LOFTS and PLAY HOUSES are not returnable.

ORDERS SHIPPED WITH FREE SHIPPING will have our standard shipping charge subtracted from your purchase credit.

ORDERS SHIPPED WITH FREE GIFT will have the value of the gift deducted from your purchase credit.

How do I return an item? TOP

Purchases may be returned within 10 days of the day you receive the order. Merchandise must be in original brand new condition, including intact tags and packaging, without the smell of smoke and free of pet hair. Upon receipt, if any of these conditions are not met, no refund will be issued and item will be returned to sender postage due. Please contact usfor a Return Authorization number before returning any merchandise. This number must be clearly marked on the outside of the package or the package will be refused at the warehouse. A complete refund will be issued (excluding shipping charges).

Returns must be postmarked within 10 days of the date you receive your order. ALL SALES ARE FINAL AFTER 10 DAYS! Please do not return items to us later than 10 days after you have received them. Exceptions to this policy will be at the sole discretion of Born Fabulous and will be issued a store credit at the current selling price minus a 20% restocking fee.

EXCEPTIONS:

PERSONALIZED ITEMS are not returnable

CUSTOM ORDERS are not returnable, ie, Nollie Covers, Drooz Studio room décor

SALE MERCHANDISE may be returned for store credit only.

HOLIDAY MERCHANDISE is final sale as of the date of the holiday. This includes velvets and holiday dresses.

SWIMSUITS are not returnable

HAIRBOWS/HEADBANDS/HATS are not returnable

FURNITURE is subject to a 20% restocking fee.

PLAY LOFTS and PLAY HOUSES are not returnable.

ORDERS SHIPPED WITH FREE SHIPPING will have our standard shipping charge subtracted from your purchase credit.

ORDERS SHIPPED WITH FREE GIFT will have the value of the gift deducted from your purchase credit.

How do I exchange an item? TOP

Purchases may be exchanged within 10 days of the day you receive the order. All exchanges are treated as new orders. Simply order the new item online, we'll process the new order & ship it promptly. Your account will be credited (minus the shipping charge) when we received your return. Please contact usfor a Return Authorization number before returning any merchandise. This number must be clearly marked on the outside of the package or the package will be refused at the warehouse.

Exchanges must be postmarked within 10 days of the date you receive your order. ALL SALES ARE FINAL AFTER 10 DAYS! Merchandise must be in original brand new condition, including intact tags and packaging, without the smell of smoke and free of pet hair.

What is a preorder? TOP

Pre-orders are advanced purchases made on merchandise for the following season. Preorder and regular merchandise MUST be checked out separately. Items will ship as inventory arrives in the store. A deposit of 25% will hold your item of choice. Please note that when you place a preorder, these items are not available for anyone else to order, therefore, should you decide to cancel your preorder, your deposit is non-refundable. We will notify you when the item is ready to ship. Any balance is due within 1 week after the product arrives in our store or deposit is forfeited and the item will be put back into stock. Preorder returns will receive store credit only, no refunds will be issued.

*Please note - Items will ship according to manufacturers delivery schedule. Should a manufacturer decide not produce an item that you have preordered, we will refund your deposit in full.

Do you ship internationally? TOP

At this time we ship to the 48 contiguous United States and to Canada.

I have a question, how can I contact you? TOP

If you have any questions or comments, we would love to hear from you! Send us an email or call us directly! Our customer service team is always happy to help!

The fastest way to get a response is by email!

email: info@bornfabulousboutique.com

Or feel free to leave a message:

toll free 1-866-500-5882

A member of our customer service staff is available

to return your call M-F between 10am - 5pm EST